Terms of Service

Last updated: April 2026

1. Service

Portuguese Tune provides online one-on-one European Portuguese language sessions. By creating an account and purchasing sessions you agree to these terms.

2. Bookings and credits

• Session credits are purchased via Stripe and added to your account on payment confirmation.
• Credits have no expiry date.
• Available slots are first-come-first-served. We cannot guarantee availability of specific times.
• If a slot becomes unavailable after payment, your credit will be returned to your account for use on another slot.

3. Cancellations and refunds

• Sessions cancelled by the trainer will be credited back to your account.
• Student cancellations made 24+ hours before the session will be credited back. Cancellations within 24 hours are non-refundable.
• Refund requests for unused credits can be made within 30 days of purchase.

4. Conduct

Sessions are for language learning purposes. Disruptive or inappropriate conduct may result in account termination without refund.

5. Liability

Portuguese Tune is provided "as is". We are not liable for indirect, incidental, or consequential damages arising from use of the service.

6. Changes

We may update these terms at any time. Continued use of the service after changes constitutes acceptance.

7. Governing law

These terms are governed by the laws of Portugal.

8. Contact

Questions: hello@portuguesetune.com